For the physically handicapped

 

Yokohama Hakkeijima Sea Paradise offers the following services and services to help customers with physical disabilities. In case of emergency, we have a permanent relief center.

At Aqua Resorts (Aquariums) and Pleasure Land (attractions), we offer a space for people with disabilities and attractions that can be used. In addition, "Hotel Sea Paradise die-in" as well, so we have to support accommodation, Hakkeijima Please spend slowly moments in.

About using Pleasure Land (attraction)

You can use it as a wheelchair.

Merry-go-round, Island Tour Bus, Paradise Cruise, Sea Train

For safety, please be accompanied by an accompanying person while driving to support the wheelchair.

With the cooperation of the attendant
Those who can move to a seat can use it.

Sea Paradise Tower, Drunken Barrel, Peter Pan, Red Baron

For safety, please be accompanied by an accompanying person while driving.

Walking by yourself, going up and down stairs,
It can be used by those who can firmly grasp the safety band, lever, etc., and who can bend their knees and step on them with their feet.

Surf coaster, Aqua RideⅡ, Viking, Sea Boat

You may be asked to accompany an accompanying person.

If you have impaired eyes, ears or mouth, or if you have any other disabilities, please consult the staff.

In addition, if the staff determines that the use is inappropriate, we will refuse the boarding.

Wheelchair rental

Wheelchairs can be rented out free of charge to people with disabilities.
The number is limited, so it can only be used for emergency purposes.

Rental place

Lost child center
Marine Gate Information
Open Market information

We do not accept reservations.

Toilet available in wheelchairs

There are 13 toilets available on wheelchairs in Hakkeijima.

Nursing corner

There is a care corner on the 1st floor of the Center House where you can change diapers for people with disabilities.

Relief center

If you are injured or feel unwell, there is a rescue center on the 1st floor of the Center House (we do not handle medications).
In addition, we can lend a bed for people with disabilities at the first aid center for treatment such as dialysis.

However, please note that we may decline in case of congestion. Also, please bring the equipment to the customer.

business hours
Weekdays

10:30~18:30

Saturdays, Sundays, and holidays

10:00~20:00

Others, barrier-free

Elevators, escalators, and slopes are installed in various parts of the island, and there are payphones that can be used as wheelchairs.
Even people with disabilities can use it with confidence.

Discount rate

Customers with a physical disability certificate, a mental disability certificate of health and welfare, or a nursing certificate will receive a 50% discount on the AQUA RESORTS PASS.
(The same discount will be applied to one caregiver for one person.)

For those with small children

 

As a service for mothers and children, we rent strollers and prepare baby rooms on the island. Don't worry, even with a baby who can't walk yet.

Baby room (lactation room / diaper changing bed)

Aqua Museum 1F, Center House 1F, Bay Market B Building 1F, Fureai Lagoon Exit.

Lost child center

Located on the 1st floor of the Center House.

business hours
Weekdays

10:00~16:30

Saturdays, Sundays, and holidays

10:00~20:00

Stroller rental

A stroller is rented out for those with small children (500 yen per car).

Rental place

Marine Gate Information, Lost Center

Lending time

10:00-16:00

Target age

From 2 months old to 2 years old

Stroller type B

Sale of children's goods

We sell items for small children at the following stores.

Milk powder and baby food retailers
Bay Market D Building 1F
Paper diaper retailer
Bay Market D Building 1F
C ridge 1F
Baby / Children's clothing stores
C ridge 1F
Baby meal served restaurant
Restaurant Plaza

Wi-Fi spot

 

In some areas of Yokohama Hakkeijima Sea Paradise, we provide free Wi-Fi (public wireless LAN) service for customers.

Other facilities and services

Coin locker

 

We have a total of 300 coin lockers on the island.
You can open and close as many times as you like on the day of use. (Excluding Fureai Lagoon and locker lockers on the 2nd floor of Building C)

Coin locker installation location

  • Center House 1st floor

  • Open Market

  • Aqua Museum entrance (outside)

  • Fureai Lagoon

  • C building 2F changing room (summer only)

Usage fee

small

300 yen

During ~

400 yen

Large / Oversized

500 yen

Size guide

Locker size height width Depth Number of units
small 29 cm About 34 cm About 42cm 200 units
During ~ About 37-50 cm About 34-43 cm 42-53 cm 66 units
Big About 77 cm About 34 cm About 48 cm 32 units
Oversized About 107 cm 43 cm About 53 cm Two

AED

Installation location

  • Center House 1F

  • Umi Farm

  • Aqua Museum 4F

  • Hotel Sea Paradise dice Inn 1F

  • Surf coaster leviathan

  • Paradise Cruise Ship

Cash service corner

The Bank of Yokohama Cash Service Corner (ATM) is set up, and you can also make transfers and deposits.

Bank of Yokohama cash service corner
Usage time

9: 00-21: 00
12/31 is 9: 00-24: 00

(Maintenance etc. may not be available.)

Please note that cash cards other than the Bank of Yokohama may not be accepted due to the circumstances of the financial institution concerned.

Broadcast studio

We will deliver the best deals on the island from the broadcasting studio "Bayside Station" on the 2nd floor of Bay Market C Building!

Broadcast 3-5 times a day on weekends and holidays (not performed on weekdays)

If an event is canceled, the broadcast time may be changed or canceled.

Lady porlis

 

We are guides for Sea Paradise. A program on the Bayside Station introduces information about the island, guides you through the information, and helps customers enjoy their day. If you have any problems, please do not hesitate to contact us.

Appeared in the Sea Paradise information program "Bayside Station"!

Did you know that Lady Polis is on "Bayside Station"? When you come to the island, please ask.

For example, feel free to contact us in this situation!

  • Your child got lost

  • Sick

  • I do not know the location of the facility

* Business hours shown are subject to change.