Facility service

Wheelchair rental

We lend free of charge to people with physical disabilities.
Please inquire at the information desk on each floor.

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Advance reservations are not accepted.

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Please note that the number of seats is limited.

Wheelchair accessible toilet

There are two multipurpose restrooms that can be used with wheelchairs.

コーラルカフェバー(1F)奥　(ユニバーサルシート・オストメイト対応)

ザスタジアム(2F)内　（ユニバーサルシート対応）

Barrier-free

館内はエレベーターやスロープなどを設置しておりますので、車イスでご移動いただけます。

車イスでご利用いただける多目的トイレが2カ所ございます。

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Please note that there are some areas where you will have to proceed in the opposite direction.

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Passengers who find it difficult to take care of themselves by themselves must be accompanied by a companion.

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The staff cannot assist you with meals, use of the restroom, etc.

About assistance dogs

You can enter with a "guide dog," "service dog," and "hearing dog."

About the use of attractions

Click here for details on usage restrictions such as height and age

Dolphin party

You can use it as a wheelchair.

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For safety reasons, an accompanying person must ride with you and support your wheelchair while driving.

port of pirates

You can walk on your own, go up and down stairs, and hold on to safety bands and levers.
Those who are able to bend their knees and step on their feet are welcome.

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You may be asked to ride with a companion.

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Disabled guests may require assistance from a companion or may not be able to use the facility.

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In addition, if the staff judges it to be dangerous, we may refuse to board.

For those with small children

Breastfeeding room

Inside The Stadium (2F)

There is a hot water sink and a microwave oven.

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Only women are allowed to enter and use the nursing room. If you are a male only and need formula or warming, please ask the staff.

Diaper changing space

There are 6 locations in the building.

Coral Cafe Bar (1F) Back <Multi-purpose restroom, Women's restroom>

Inside The Stadium (2F) <multi-purpose restroom, men's/women's restroom, nursing room>

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多目的トイレはユニバーサルシートをご利用ください。

Stroller storage

There are 3 locations in the building.

1F entrance

2F The Stadium (Pillar B-C, Pillar J-K)

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When leaving the stroller, be sure to take your valuables with you.

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Please note that we are not responsible for damage, loss, theft, etc. at the stroller storage area.

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Please note that we do not rent strollers.

Other services

Coin locker (charged)

It is located at the back of the entrance (1F) <below the escalator>.

小型300円(縦325㎜×横352㎜×奥行678㎜)

中型500円(縦516㎜×横352㎜×奥行678㎜)

大型700円(縦872㎜×横352㎜×奥行678㎜)

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There is also a change machine, so please use it.

＜決済方法＞

■鍵式（現金専用）
現金のみ。両替機もございますのでご利用ください。

■キーレス式（キャッシュレス専用）
【電子マネー】iD／QUICPay／交通系IC
【クレジットカード／※タッチ決済のみ】Visa／Master／JCB／AMEX／Diners／DISCOVER
【QRコード】d払い／PayPay／Alipay／楽天Pay／auPay／AEONPay／JCB SmartCode／WechatPay

About AED installation

Shinagawa Prince Hotel (Annex Disaster Prevention Center)

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In case of emergency, the Disaster Prevention Center staff will come to you with it, so please ask a nearby staff member.

Digital floor guide

If you print it out before visiting the museum and bring it with you, you can use it as a map of the museum.

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Event information varies depending on the time of year.

パンフレットはこちら