Yokohama Hakkeijima Co., Ltd. (hereinafter referred to as our company) recognizes the importance of personal information and has set the following basic policy in order to comply with the law concerning protection of personal information (Law No. 5 of 2003).

Basic policy for personal information

1

We have created a protection policy regarding the protection of personal information, and officers and employees will comply with it.

2

Regarding the collection, use, and provision of personal information, we will collect it by lawful and fair means within the scope necessary for our business in accordance with the personal information protection policy, and will use and provide it within the scope of the purpose.

3

We will take reasonable organizational and technical preventive measures and corrective measures against all risks of unauthorized access, loss, leakage, etc. of all personal information handled within our company.

4

The personal information protection policy will be regularly inspected and audited, and continuously improved.

Yutaka Takeguchi, President and Representative Director of Yokohama Hakkeijima
Established September 1, 2004

Handling of customer's personal information (Personal Information Protection Policy)

1

Purpose of use of personal information
We use personal information received from customers only in the following cases and will not use it for any purpose other than that.

1

If we need to contact you for any reason.

2

When we provide information about travel planning products, information on new products / planning services such as sightseeing / leisure facility information, etc. from facilities managed by our company or our group companies.

3

When conducting market analysis to improve our services and products (in this case, individual customers are not identified).

2

Storage of personal information
Personal information received from customers will be handled with extreme caution and will be stored strictly.

3

Provision / disclosure of personal information
Personal information received from customers will not be provided or disclosed to a third party except in the following cases.

1

With the consent of the customer.

2

When disclosure is requested by a public institution based on laws and regulations.

3

To provide the minimum necessary information to a cooperating company that has signed a confidentiality agreement with us.

4

Changes to personal information protection policy
We will continuously improve the handling of personal information.
Therefore, this protection policy is subject to change without notice. Any changes will be posted on this site.

Inquiries about personal information

TEL. (045) 788-9633 (Personal Information Manager, Hakkeijima Yokohama)

Depending on the content of your inquiry, it may take a few days to reply due to business hours.

Privacy policy on the PRINCE HOTELS site

Our facilities are also listed on the PRINCE HOTELS website managed and operated by the affiliated company, Prince Hotel Co., Ltd.
When making reservations or inquiries, we may ask for your personal information.