Tickets subject to extension of validity period
Customers with the following tickets that will expire from February 29, 2020 (Saturday) to March 31, 2020 (Tuesday) will have their expiration date extended to September 30, 2020 (Wednesday) You can use it.
・ Seven tickets
・ Ticket Pia
・ JTB leisure ticket
・ Famiport (thing with "Funity" written on the ticket)
・ Co-op (corp deli ticket, pal system, co-op service, life club)
・ Benefit station (convenience store ticketing)
Asahi Shimbun Sales Service (Gift), Yomiuri Family Circle
Tickets issued from February 29th (Sat) to June 30th (Tuesday), 2020 can be extended until September 30th (Wednesday), 2020.
* Changed from the initial support (added on June 1, 2020)
Ticket with the following design
Customers who have a ticket voucher with the following two types of ticket voucher designs will expire 2020.02.29 or 2020.03.31 and the ticket exchange ticket with the four-digit number at the bottom right: "9054" or "9101" will expire 2020. It will be extended until September 30th (Wednesday).
The expiration date is for the above period, but if the lower right four-digit number is different from "9054", "9933", "9101", or "9102", please contact the following.
Contact: Yokohama Hakkeijima Sales Department 045-788-9632 (9: 30 ~ 18: 00)
This ticket is not eligible for refund.
Refund of various advance tickets
Refunds will no longer be accepted on March 31, 2020 (Tuesday).
* If you have any questions, please contact Yokohama Hakkeijima Sea Paradise (045-788-9632: 9: 30 ~ 18: 00).
* Please be advised that phone calls may be very busy and it may be difficult to connect.
* If you have a tourist ticket issued by a travel agency, please contact the store where you purchased it.